This document is an electronic record in terms of Information Technology Act, 2000 (“IT Act, 2000”), the applicable rules thereunder and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and terms and conditions for access to or usage of Footbizz website and application.
The domain name https://footbizz.in, including the related mobile site and mobile application as well as the Seller portal (hereinafter referred to as “Platform”), is owned and operated by Footbizz (hereinafter referred to as “Footbizz” ), a company incorporated under the Companies Act, 1956, with its registered office at Footbizz, Bldg. No. 25, 3rd Floor, Phase-1, Central Market, Ashok Vihar, Delhi-110052 (India)
For the purpose of the terms and conditions (hereinafter referred to as “ToU”), wherever the context so requires, ‘you’ and ‘your’ shall relate to any natural or legal person who has agreed to become a Seller on the Platform by providing registration data while registering on the Platform using computer systems. The word ‘user’ shall collectively imply a Seller, a Buyer, and any visitor on the Platform and the terms ‘we’, ‘us’ and ‘our’ shall mean Footbizz.
1.1 The terms and conditions for usage of the Platforms as set out herein specifically govern your access and use of the Platforms, which provides a forum for you to inter alia discover, select and buy Products listed on the Platforms at the indicated price at any time, from the locations serviceable by us.
1.2 The accessing, browsing, or otherwise using the Platforms indicates your agreement to these terms and conditions, the Privacy Policy and any other policies or guidelines that may be applicable to the Platforms at the time of your access and usage of the Platforms and which may be updated from time to time (collectively, the “Agreement”).
1.3 We authorise you to view and access the Platforms solely for identifying Products, carrying out purchases of Products and processing returns and refunds, in accordance with the Return and Refund Policy. We therefore grant you a limited, revocable permission to access and use the Services.
2.1 By accepting this Agreement, you affirm that you are 18 (Eighteen) years of age or above and are fully competent to enter into this Agreement, and to abide by and comply with this Agreement.
2.2 If a user is below 18 (Eighteen) years of age, it is assumed that he/she is using/browsing the concerned Platform under the supervision of his/her parent or legal guardian and that such user’s parent or legal guardian has read and agrees to the terms of this Agreement, including the terms of purchase of Products on behalf of the minor user.
2.3 In the event we are made aware that a user is under the age of 18 (Eighteen) and is using/browsing the Platform without the supervision of his/her parent or legal guardian, we reserve the right to deactivate such user’s account without further notice.
2.4 Further, if you are using the Services on behalf of a company or organisation, you represent that you have the authority to act on behalf of that entity, and that such entity accepts this Agreement.
Note: In India, 18 years is the legal age for the majority; therefore, FootBizz should enforce this rule strictly.
3.1 User Registration:
To access certain features of the platform, users must complete the registration process by providing accurate and up-to-date information, including their name, email address, and any other required details. Users are responsible for maintaining the confidentiality of their account information, including their password, and for all activities that occur under their account.
3.2 Subscription Plans:
FootBizz offers membership options that allow you to enhance your account for greater benefits. By subscribing, you acknowledge and accept the following terms:
3.2.1 Premium Plan: Users may subscribe to the Premium Plan at a rate of ₹ 3,000 (three thousand) per month.
3.2.2 Unlimited Plan: Users may opt for the Unlimited Plan at a rate of ₹ 14,400 (fourteen thousand four hundred) per year.
3.2.3 Basic Plan (Add-on): Users currently subscribed to either the Premium or Unlimited Plan may purchase the Basic Plan as an add-on for ₹ 100 (hundred).
4.1 Payment Options: The User shall have the option to select a payment method from those offered by Footbizz. Available payment methods may include but are not limited to credit cards, debit cards and digital payment gateways.
4.2 Payment Processing: Payments for Services shall be processed through the User’s selected payment method. The User authorises Footbizz to charge their selected payment method for the total amount due for the subscription selected.
4.3 Non-Refundability: All payments made for Services shall be non-refundable, except as otherwise required by applicable law or as expressly provided in these Terms.
4.4 Automatic Renewal: Unless cancelled by the User, subscriptions will automatically renew at the end of the specific subscription period. The renewal fee will be charged to the User’s selected payment method.
4.5 No Downgrades:
4.5.1 Once a User has upgraded to a higher subscription plan, they will not be able to downgrade to a lower subscription plan within the same billing cycle.
4.5.2 To downgrade to a lower subscription plan, the User must cancel their current subscription at the end of the billing cycle and then re-subscribe to the desired lower plan.
4.6 Cancellation: The User may cancel their subscription at any time prior to the end of the current subscription period. Cancellation can be done through the app settings, via the User’s account, or through the application store platform used to subscribe.
5.1 Lawful Use and Accurate Information
You agree to use the Platforms and Services lawfully and to provide accurate information. You will not use the Platforms in a way that harms others or violates any applicable laws. You agree to indemnify us for any claims arising from your breach of these warranties.
5.2 Prohibited Activities
You are prohibited from engaging in any harmful, disruptive, or illegal activities, including modifying or deleting content, decompiling the Platforms, using the Services unlawfully or to harm others, using bots or other automated tools, making false or malicious statements, posting harmful or malicious content, engaging in hacking or other unauthorised access, or engaging in antisocial or destructive behaviour.
5.3 Prohibited Content
You are prohibited from uploading or transmitting any content that belongs to another person without your right, is harmful, offensive, or discriminatory, harms minors, infringes on intellectual property rights, violates any laws or regulations, deceives or misleads others, impersonates or defames others, contains viruses or other harmful components, threatens the security or sovereignty of India, promotes harmful online games or illegal activities.
6.1 We do not guarantee the accuracy, completeness, or suitability of the information provided on our Platforms. You agree to use this information at your own risk and to make your own determinations regarding its appropriateness for your purposes.
6.2 We make no representations or warranties regarding the visual representations of our Products, which may vary from the actual products delivered.
6.3 We do not warrant that our Services will be uninterrupted or error-free.
6.4 We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
6.5 We shall not be liable for any damages, including direct, indirect, incidental, consequential, or punitive damages, arising from your use of our Platforms or Services.
6.6 To the extent permitted by law, we are not liable for any losses or damages caused by the failure of performance, omission, defects, unauthorised access, or other acts relating to our Platforms or Services.
7.1 Footbizz Ownership
Footbizz owns all intellectual property rights in the platform, including the content, trademarks, logos, software, and underlying technology. This means we have exclusive rights to use, modify, distribute, and exploit these assets.
7.2 Limited Licence for Users
You are granted a limited, non-exclusive, revocable licence to use Footbizz for personal, non-commercial purposes. This means you can access and use the platform for your own enjoyment, but you cannot use it for commercial gain or to distribute or modify its content.
7.3 Prohibited Activities
You are prohibited from copying, distributing, modifying, or otherwise using any intellectual property of Footbizz without our express written consent. This includes activities such as creating derivative works, selling or licensing the content, or using it for commercial purposes. Additionally, you cannot use bots, scrapers, or other automated tools to extract information from the platform.
7.4 Indemnification
You agree to indemnify, defend, and hold Footbizz harmless from any claims, losses, liabilities, damages, or costs including but not limited to legal costs arising from your use of the platform or your infringement of our intellectual property rights. This means you are responsible for any legal consequences resulting from your actions.
7.5 Your Uploads
By uploading content to Footbizz, you grant us a broad licence to use, modify, reproduce, distribute, and display that content. This allows us to feature your content on the platform and potentially use it for promotional purposes.
7.6 Footbizz Trademarks
All trademarks associated with Footbizz are owned by us or our licensors. You cannot use these trademarks without our permission.
7.7 Copyright Infringement
If you believe that your intellectual property rights have been infringed upon by content on Footbizz, please notify us with the required information. We may take appropriate action, including removing the infringing content.
7.8 Digital Millennium Copyright Act (DMCA) Compliance
Footbizz is committed to complying with the Digital Millennium Copyright Act (DMCA). We have designated an agent to receive notifications of copyright infringement and will respond to such notifications in accordance with the DMCA.
7.9 Legal Remedies
In addition to the above, we reserve the right to pursue any other legal remedies available to us in the event of intellectual property infringement or violations of our terms and conditions.
You agree to indemnify, defend and hold harmless us, our affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third- party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Platforms or the Services, violation of these Terms of Use, or infringement of any of our or any third-party intellectual property or other rights. We will notify you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.
8.1 To the fullest extent permitted by law, in no event shall Footbizz or any of its directors, officers, employees, agents or content or service providers (collectively, the “Footbizz Representatives”) be liable to you for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use, the Platforms or the content, materials and functions related thereto, the Services, provision of information via the Platforms, lost business, even if such Footbizz Representatives have been advised of the possibility of such damages.
8.2 In no event shall Footbizz Representatives be liable for:
8.2.1 the use or inability to use the Platforms and/or the Services;
8.2.2 any content posted, transmitted, exchanged or received by or on behalf of any user or other person on or through the Platforms; or
8.2.3 any other matter relating to the Platforms or the Services.
8.2.4 Footbizz is neither liable nor responsible for any actions or inactions of the other users of the Platforms or any breach of conditions, representations or warranties by them. Footbizz is not obligated to mediate or resolve any dispute or disagreement amongst two or more users of the Platforms.
8.2.5 None of the directors, officials or employees of Footbizz shall be personally liable for any action in connection with the Platforms or the Services thereto.
9.1 Footbizz may suspend or terminate your use of any service if it believes, in its sole and absolute discretion, that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms and conditions or otherwise acted unethically. Notwithstanding anything in this clause, these terms and conditions will survive indefinitely unless and until Footbizz chooses to terminate them.
9.2 If You or Footbizz terminates your use of the Platform or any Service, Footbizz may delete any content or other materials relating to your use of the Service and Footbizz will have no liability to you or any third party for doing so. However, your transaction details may be preserved by Footbizz for purposes of tax or regulatory compliance.
9.3 If You use any false e-mail address or use the portal for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company or mislead Footbizz by sharing multiple address and phone numbers or transacting with malafide intentions then Footbizz reserves the right to refuse access to the portal, terminate accounts including any linked accounts without notice to you.
We respect your privacy and are committed to protecting your personal information. Please review our [Privacy Policy] for detailed information on our privacy practices and how we collect, use, and protect your data.
In the event of any dispute or difference arising under these Terms and Conditions or in connection with the use of the Platforms, the parties shall first attempt to resolve the dispute through mediation. If mediation fails, the dispute shall be referred to arbitration, with the place of arbitration being Delhi, India and governed by Indian Arbitration and Conciliation Act, 1996.
12.1 Please note that we may from time to time modify the terms and conditions that govern your use of the Platforms. Every time you wish to use our Platforms, please check these terms and conditions to ensure that you understand the terms and conditions that apply at that time.
12.2 Further, please note that we reserve the right to either change the format and the content of the Platforms or suspend the operation of the Platforms for support or maintenance work, in order to update the content or for any other reason, at any time.
FootBizz will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control, including but not limited to natural disasters, war, acts of terrorism, labor disputes, or government actions.
No provision in these Terms of Use will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Any consent by us to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
If any provision of these Terms of Use is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms of Use and the remainder of these Terms of Use will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms of Use will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.
If you have any questions, concerns, or feedback regarding these Terms & Conditions or any aspect of our platform, please feel free to reach out to us using the contact information provided below. We value your input and are committed to addressing your concerns promptly.
Grievance Officer
In compliance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, the following details of our Grievance Officer are provided for your reference:
Name: Veenisha Sobti
Email Address: footbizz0@gmail.com
Contact Number: +918882511116
Office Address: Bldg. No. 25, 3rd Floor, Phase-1, Central Market, Ashok Vihar, Delhi-110052 (India)
General Support : For general inquiries related to the use of the platform, account management, or other services, please contact our customer support team at:
Email: footbizz0@gmail.com
Phone: +91 88825 11116
Office Hours: Monday to Saturday, 10:30 AM to 6:00 PM (IST)
Report a Violation
If you believe that any content or activity on FootBizz violates these Terms & Conditions, or if your intellectual property rights have been infringed, you can report such instances to our Grievance Officer or customer support.
We aim to respond to all inquiries and complaints within 48 hours and resolve them at the earliest opportunity, in compliance with applicable laws.
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